Protect yourself from fraud
In the rapidly changing world of technology, fraud attempts are constant. We will always be here to assist you if an instance were to occur.
You can take steps to protect yourself from fraud by closely monitoring your account, which you can see in real time on our online banking system. Please alert us to any possible fraud within 60 days, so we can work to return your funds and stop any future unauthorized transactions.
If you have any questions on how we can assist with fraud protection measures, please contact your banker.
General Fraud Protection
American Bank is a local community bank serving local communities. Our employees take pride in our customers and getting to know them by name.
If you receive a phone call from a person representing themselves as an American Bank employee, please remember the employee will not ask for your account numbers, Social Security or Tax Identification numbers, or other personal identifying information by phone.
Recent scams involve criminals posing as law enforcement and/or government agency representatives to scare victims into rash decisions and actions.
If a call seems suspicious or the caller asks you for such information, please hang up and contact American Bank at the number listed in your local directory or via our Contact Us webpage. We are here to help!
Know the Red Flags of Fraud/Scams:
- You are contacted unexpectedly and asked to provide personal or account information. American Bank will never ask for that information. True law enforcement and government agents will not ask for such information, either.
- You are being pressured to act immediately by manipulating your emotions. Scammers will often pose as an employee from American Bank, a law enforcement agent, or a government official and tell you a problem needs to be resolved immediately.
- You will be asked to conduct a transaction in an unusual way, such as with gift cards, bitcoin, a digital wallet, pre-paid cards, postal money orders, or electronic services, such as Western Union.
- You are asked to provide account identifying information such as PIN numbers, passcodes, or Two-Factor Authentication codes.
- You are offered a free product or quick income opportunities.
Additional information about types of fraud and scams can be obtained at the links below:
